Buy Your Fireplace Safely and Confidently
We are affiliated with Thuiswinkel Waarborg and Trusted Shops
How can you be sure that an online store delivers on its promises?
You trust the brick-and-mortar shop around the corner with an online shop. How can you trust an online store?
If you're a bit computer-savvy, you could put together a nice-looking online shop in a day. Compelling text, beautiful images, and competitive prices. It's almost as simple as it sounds.
A good online shop must meet a few minimum requirements. Major and well-known Dutch online shops like https://bol.com%2C/ Coolblue, Wehkamp, and of course Xaralyn are affiliated with Thuiswinkel Waarborg. Thuiswinkel Waarborg not only checks the terms of the online shop but also ensures that the shop handles personal data correctly and fulfills its delivery obligations. Webshops displaying the Thuiswinkel Waarborg quality mark are audited annually. This process includes not only an inspection of the website but also a review of the company's financial statements.
Everyone who starts an online shop ultimately wants to make money. Developing, maintaining, and making an online shop visible requires time and money. Providing good customer service and after-sales service is expensive. It's difficult to combine a low price with excellent service. Keep thinking logically. If an offer seems too good to be true, it usually is.
Keeping products in stock isn't cheap. Many online stores offer products they don't have in their own inventory. Once you place your order, they order it from their supplier. This delivery method is called 'dropshipping'. The selling party essentially just passes on the order. There's nothing wrong with this approach as long as everything goes smoothly. However, if you have a question or need to claim a warranty, things often get a bit more complicated.
Of course, it's fantastic if you've found that unique deal. If the online shop is affiliated with Thuiswinkel Waarborg or Trusted Shops, you know that you can buy here safely and with confidence. If the online shop is not affiliated, thoroughly check the terms and conditions. For instance, take a look at the payment options. Online shops are legally required to offer (partial) payment after delivery. Even if you don't intend to use it. If this option isn't provided, it indicates that the online shop is not particularly diligent with its obligations. Discovering after the fact that you've been fooled again is not pleasant.
