With Trusted Shops Confidence
We are affiliated with Trusted Shops
Planning to buy an ambience fireplace online? Then you want to be sure you're shopping with a trustworthy retailer. At Xaralyn, you're in safe hands — we are officially affiliated with Trusted Shops, the leading seal of approval for safe online shopping across Europe.
How do you know if a webshop is reliable?
Shopping online is fast and easy, but how can you tell if a webshop delivers what it promises? No physical store, no face-to-face contact — trust is essential. And while flashy websites and low prices are easy to create, they don't guarantee reliability.
What makes a webshop trustworthy?
A good online shop should:
- Meet legal requirements (contact info, returns, cancellation policy)
- Offer secure payment options, including post-payment
- Provide clear terms and good customer service
- Display genuine customer reviews
If an offer seems too good to be true — it often is. Ask yourself: can a webshop really offer this price and still deliver good service?
Watch out for dropshipping without transparency
Many webshops hold no inventory and order only when you do — this is called dropshipping. It's not necessarily bad, unless the shop hides it and fails to offer good support when needed.
Unfortunately, this is often not the case. In the case of warranty claims or returns, the service comes to an abrupt halt.
Why choose a Trusted Shops-certified store?
With a Trusted Shops member, you benefit from:
- Legal transparency and verified policies
- Purchase protection up to €20,000
- Verified customer reviews
- Secure payments, including post-pay options
Xaralyn is a Trusted Shops partner, giving you peace of mind when you buy a fireplace online.
Summary: How to buy your fireplace safely
- Look for quality seals like Trusted Shops
- Check if post-payment is offered
- Read independent customer reviews
- Review the shop’s conditions and contact info
- Be wary of prices that are “too good to be true”
Be wary of prices that are “too good to be true”
At Xaralyn, we combine good service, transparent conditions and fair prices. Whether you choose an electric fireplace, a bio-ethanol fireplace or a stylish wall fireplace – you order safely, quickly and reliably.
